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[rev_slider Support]
Support considerations

1st & 2nd Level Support is provided by iRT Systems

1st Level Support is also provided by our Sales & Service Partners

2nd Level Support is also provided by our Industrial Partners as well as by our Research Partners

Up to 15 Product Support Specialists can get involved with any given support request!
Advantages of the iCare! Support Plan

Stay up-to-date

  • included


  • in your


  • iCare! plan


Up to two Software Updates per year


Access our online support library


Preferred Helpdesk Support


Preferred Service Access


Comprehensive Technical Service


Upgrade discounts

Investment protection

  • included


  • in your


  • iCare! plan


On Site Maintenance Visit


Increased life cycle


Minimized downtime


Hardware repair


Component exchange


Loaner device during repair


Knowledge transfer

  • included


  • in your


  • iCare! plan


Training Course participation


Workshop attendance


Access to Online Library


On Site Software Update


On Site Training


improving patient safety
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